• The hired equipment belongs to Thoshaz Hiring and Trading Pty Ltd at all times including the period when they are on hire.
• All hired items are deemed to be in good condition at the time they are delivered to the customer or at the time they are collected from our office.
• Delivery or collection of hired items from Thoshaz Hiring is subject to full payment of the hiring fees.
• All orders are subject to a Refundable Deposit of 10% of the amount charged OR a minimum amount of R250.
• All crockery, glasses and cutlery must be returned clean, otherwise a penalty of R100 will be imposed.
• Any damage, loss or non-return of hired items will be subject to a Replacement Fee to be determined by Thoshaz Hiring.
• A 20% Cancellation Fee is payable 14 days prior to a booked event; No Refund – if event is cancelled 7 days or less prior to the booked date except in serious unforeseen circumstances such as death.
• Thoshaz Hiring staff will endeavour to provide the best possible service at all times.